Service User and Carer Involvement

The Strategic Commissioning Group (SCG) and Advisory Planning Groups (APGs) are committed to good practice in service user, carer and public engagement. The SCG has adopted a set of Basic Standards fro service user involvement, the guiding principles behind these standards are:

  • Equalities: explicit and evidenced.
  • Purpose: agreed, and success defined.
  • Structures: clear and fit for purpose.
  • Knowledge: shared and used.
  • Skills: developed and applied.
  • Capacity building: supports in place.
  • Information: accurate and timely.

Basic Principles Paper

The Project Officer for Service User Involvement is working to develop specific representation under each APG, with occasional Service User Reference Panel meetings to develop cross cutting issues across service areas. If you are interested in attending the Service User Reference Panel please email: dtomlin@cardiff.gov.uk

 

Contacts

Mental Health Service User Forum
Anna Suschitzky - Mental Health Development Project
Email: anna@cvmhdp.org.uk

Older People's Forum & Congress
John Gorwill - Older Person's Strategy Co-ordinator
Email: j.gorwill@cardif.gov.uk

Physical Disability Service User Involvement Group
Rosemary Counsell - Team Manager
Rookwood Hospital
Email: rcounsell@cardiff.gov.uk

Cardiff People First - Making Our Voices Heard
(Learning Disability Service User Forum)

Ashlea Harris - Director Cardiff People First
Email: cardiffpeople1st@btconnect.com

Carers Forum
Nicola Hayne - Carer Co-ordinator, Carers Centre
Email: nhayne@cardiff.gov.uk

Substance Misuse
Alcohol Services for All (ASFA)

David Hiscox - Substance Misuse Monitoring & Support Officer
Email: david.hiscox1@ntlworld.com

Current, Abstinent & Recovering Drug Users Forum (CARDUF)
Ben Davies - SMAT Coordinator, Safer Capital
David Tomlin - Project Officer for Service User Involvement
Email: DTomlin@cardiff.gov.uk

Homelessness APG
Mohammed Dualeh - Somali Youth Association Worker